Your Privacy and Data Security
At Tingly, safeguarding your privacy and ensuring the security of your personal information is paramount. This page outlines our commitment to protecting your data, managing customer accounts, and ensuring secure transactions.
Creating a Customer Account
Creating a customer account with Tingly offers several advantages:
- Faster Checkout: Save time by securely storing your shipping and payment details for future purchases.
- Order Tracking: Easily monitor the status of your orders and access your order history.
- Exclusive Offers: Receive updates on new products, promotions, and exclusive discounts reserved for registered customers.
Privacy Policy
We respect your privacy and adhere to stringent privacy practices. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information:
- Information We Collect: We collect personal details you provide to us, such as name, address, email, and payment information, to process orders and manage accounts.
- Use of Your Information: Your data is used for order fulfillment, account maintenance, personalized marketing communications, and to enhance your shopping experience.
- Data Security: We implement robust security measures, including SSL encryption and secure payment processing, to protect your information from unauthorized access or disclosure.
- Third-Party Disclosure: We may share your information with trusted third parties for order fulfillment, shipping, and marketing purposes as required by our Privacy Policy and applicable laws.
- Cookies and Tracking: Our website uses cookies to improve functionality and personalize your browsing experience. You can manage cookie preferences through your browser settings.
Data Security Measures
We employ advanced security protocols to ensure the protection of your data:
- SSL Encryption: All data transmitted between your browser and our website is encrypted using SSL (Secure Sockets Layer) technology.
- Secure Payment Processing: Payments are processed securely through Shopify, ensuring PCI DSS compliance and safeguarding your payment information.
- Data Access Controls: Access to your personal information is restricted to authorized personnel only, and stringent access controls are in place to prevent unauthorized access.
Account Management
You have control over your account information:
- Updating Your Information: Easily update your personal details, shipping address, and email preferences through your account settings.
- Deleting Your Account: If you choose to delete your account, contact us at info@tingly.co.nz. Please note that this action may result in the deletion of your order history and saved preferences.
Contact Us
For any inquiries regarding our Privacy Policy, data security practices, or account management, please contact our customer service team at info@tingly.co.nz or visit our Contact Us page.
Thank You
Thank you for trusting Tingly with your privacy and security. We are committed to maintaining transparency, integrity, and reliability in managing your customer account and protecting your personal information.