At Tingly, we are committed to offering you the best prices on adult toys and intimate products. Our Price Match Guarantee ensures that you can shop with confidence, knowing you're getting the best deal possible.
How It Works
If you find a lower price on an identical product from another authorized retailer, we'll match that price. Here's how our Price Match Guarantee works:
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Eligibility: The product must be identical, including brand, model, size, color, and condition.
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Proof of Price: Provide proof of the lower price, such as a screenshot or link to the competitor's product page.
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Verification: Our team will verify the competitor's price and product details to confirm eligibility for price matching.
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Price Adjustment: If eligible, we'll match the competitor's price at the time of purchase.
Exclusions
Our Price Match Guarantee has a few exclusions:
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Promotional Offers: It does not apply to competitor's promotional offers, bundle offers, freebies, liquidation sales, clearance items, or special sale events.
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Membership Programs: Prices from membership-based retailers, loyalty programs, or auction sites (like Trade Me) are excluded.
Contact Us
To request a price match or for more details about our Price Match Guarantee, please contact our customer service team at info@tingly.co.nz. Be sure to include the following information:
- Your name and contact information.
- The product name and model number.
- The competitor's name, price, and where you found the lower price.
Our Commitment
We strive to provide you with competitive pricing and exceptional customer service. Our Price Match Guarantee ensures that you receive the best value on your purchases at Tingly.
